Payment Policy

At ECOTREK, we aim to make your shopping experience as smooth and secure as possible. Below is an overview of our payment process:

 

1. Payment Methods Accepted:

   - We accept the following payment methods:

     - Visa

     - MasterCard

     - PayPal

     - Afterpay

     - WeChat Pay

     - Alipay

     - Bank Transfer (for large orders)

    

2. Payment Security:

   - All payments made on our website are secure. We use SSL encryption to ensure that your personal and payment information is kept safe.

  

3. Order Confirmation:

   - Once your payment is successfully processed, you will receive an order confirmation email, including details of your order and expected shipping timeline.

 

4. Payment Issues:

   - If your payment cannot be processed, we will notify you via email to resolve the issue.

   - Please ensure that your payment details are correct at checkout to avoid delays.

 

5. Split Payments (Afterpay):

   - For customers using Afterpay, your payment will be split into four equal payments. The first payment will be charged at checkout, and the subsequent payments will be deducted every two weeks.

 

6. Taxes:

   - All prices on the website include applicable GST (Goods and Services Tax).

  

If you have any questions regarding payment or need assistance, please contact us at support@ecotrek.co.nz.